FREE SHIPPING, ALWAYS!

Return Policy

Thank you for shopping with our family!  We sincerely hope you LOVE your purchase! If you have any concerns or questions, please call us at 985-345-8797 or email us at info@shopatobsession.com.  Email will be the most efficient way to contact us. 

 

Returns Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

 

To be eligible for a return, your item must be unworn, unwashed, unaltered and in the same condition that you received it.

 

Several types of goods are exempt from being returned.  Final sale, jewelry, bathing suits, undergarments, are not returnable.

 

Additional non-returnable items: Gift cards

 

To complete your return, we require a receipt or proof of purchase.   Please include a copy of your invoice with your return. 

 

Refunds Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.  This may take 5-7 days from the date of notification of the processing of your return. 

 

Late or missing refunds If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@shopatobsession.com.

 

Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.   Shipping To return your product, you should mail your product to: Obsession 420 Palace Drive Hammond  US 70403

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.